iPhone

We understand that sometimes you may have a quick query or something has you baffled with your device. Whether it be a new feature after a software update or a setting you don’t quite understand, the Technology Centre team are here to help you. Our team use these devices everyday and will attempt to solve your query as quickly as possible.

If the issue turns out to be a little more complicated, such as a technical fault, we can book the device into our Service Department for our Technicians to assess and repair.

Technology Centre can service your iPhone and iPhone related accessories in-store whether it is inside or outside of it’s Apple limited warranty. Out of warranty hardware, battery or physical damage issues can be rectified with either a repair or a replacement device for a service fee. Please contact us or drop in with the serial number of your device and we can advise on the best options available to you.

We strongly recommend running a backup of your device to iCloud or iTunes before visiting us and to make sure the Find My iPhone service has been switched off under your iCloud settings to make the book-in process fast and efficient.

Please contact Technology Centre for pricing and availability of service related parts and repairs.

You may book your repair with us via this link getsupport.apple.com
Choose your product, select your topic, choose to bring in for repair, current location is Tauranga, Technology Centre is your best option. This will allow you to choose a time that suits you to bring your repair into us and we can look forward to seeing you then.

iPhone In-Warranty Repairs

For repairs that are in-warranty, we do not require an assessment fee. If for what ever reason the iPhone is not covered by warranty or the device has been damaged and requires an out-of-warranty repair, Technology Centre will charge an assessment fee.

iPhone Out-Of-Warranty Repairs

Even if your device is outside of it’s warranty Technology Centre can still offer service options to you.

iPhone Screen Repairs

• If you need to replace your screen due to accidental damage or mishandling. Accidental damage isn’t covered by the Apple warranty.
• If your iPhone screen gets broken while it’s still under warranty and you don’t have AppleCare+ coverage.
• If your screen stops working and your iPhone isn’t covered by the Apple warranty, consumer law, or AppleCare+.